Política de envío

Last updated: August 17, 2026

Processing time

Orders are processed within 1-2 business days of being placed. You'll receive a confirmation email once your order has shipped, along with tracking information.

Shipping costs and delivery times

We offer free shipping on every order. Estimated delivery time is typically 5-12 business days, depending on your location. Delivery estimates are not guaranteed and may vary due to carrier delays, customs processing, weather, or other circumstances outside our control.

Order tracking

Once your order ships, you'll receive a tracking number by email so you can follow its progress.

International orders

For international orders, you are responsible for any customs duties, taxes, or import fees charged by your country. These are not included in the order total and are collected by the carrier or customs office upon delivery.

Lost or delayed packages

If your order hasn't arrived within the estimated delivery window, please contact us at lunara1015.2009@gmail.com and we'll help track it down.

Contact us

Questions about shipping? Email us at lunara1015.2009@gmail.com.