Política de privacidad
Last updated: August 17, 2026
Lunara ("we", "us", "our") operates this store and website, including the data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Lunara is powered by Shopify, which allows us to provide the Services to you.
Personal information we collect
- Contact details, including your name, billing address, shipping address, phone number, and email address.
- Financial information, including credit/debit card numbers and payment details, processed securely through our payment providers.
- Account information, including your username, password, and preferences.
- Order information, including items you view, add to your cart, purchase, return, or exchange, and your order history.
- Communications with us, such as information you give us when you contact customer support.
- Device and usage information, including your IP address, browser type, and how you interact with the Services.
How we collect it
Directly from you (creating an account, placing an order), automatically through your use of the Services (cookies), and from our service providers (payment processor, shipping partners).
How we use it
To provide and improve the Services (payments, order fulfillment, account management, personalization); for marketing and advertising (you can opt out anytime); for security and fraud prevention; for customer support; and to comply with the law.
How we disclose it
We may share your information with Shopify and other service providers who help us run our store (payments, hosting, shipping, analytics), with marketing partners only with your consent where required, and with authorities when legally required. We do not sell your personal information.
Relationship with Shopify
Our Services are hosted on Shopify, which also collects and processes information about your use of the Services. See Shopify's Consumer Privacy Policy:
Children's data
The Services are not intended for children, and we do not knowingly collect information from them.
Security and retention
We take reasonable measures to protect your information, though no method is 100% secure. We keep it only as long as necessary to provide the Services and meet legal obligations.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. Contact us to exercise these rights.
Cookies
We use cookies to operate and improve the Services and understand how visitors use our store. You can control cookies via your browser settings.
Changes to this policy
We may update this policy from time to time; changes will be posted here with an updated date.
Contact us
Questions about this policy? Email us at lunara1015.2009@gmail.com.