Terms of service

Last updated: August 17, 2026

Welcome to Lunara. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products through it (the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order with us. By using the Services, you confirm that you meet this requirement.

Products and pricing

We make every effort to display our products and their prices accurately. However, we do not warrant that product descriptions, images, or prices are error-free. We reserve the right to correct any errors and to change or discontinue products at any time without notice. All prices are shown in the currency indicated at checkout and are subject to change.

Orders and payment

By placing an order, you make an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for any reason, including suspected fraud or errors in pricing or availability. Payments are processed securely through Shopify's payment infrastructure; we do not store your full payment card details.

Shipping and delivery

Shipping times and costs are described in our Shipping Policy. Estimated delivery times are not guaranteed and may be affected by circumstances outside our control.

Returns and refunds

Our return and refund terms are described in our Refund Policy.

Health and product use disclaimer

Lunara products are designed to provide gentle comfort during your menstrual cycle. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you are pregnant, have a pacemaker or other implanted medical device, have sensitive skin, or have any health concerns, please consult a doctor before use. Discontinue use and seek medical advice if you experience discomfort, irritation, or an adverse reaction.

Intellectual property

All content on this site, including text, graphics, logos, and images, is the property of Lunara or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

Limitation of liability

To the fullest extent permitted by law, Lunara shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services or our products. Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product giving rise to the claim.

Changes to these Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

Contact us

If you have any questions about these Terms, please contact us at lunara1015.2009@gmail.com.